PRIVACY POLICY
Refractarios Zedmex SA DE CV (Zedmex) with address at calle Galeana ote. # 415, El Lechugal neighborhood, Santa Catarina municipality, cp 66376, in the state of Nuevo León, Mexico country, and internet portal www.zedmex.com and also the email info@zedmex.com.mx, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:
For what purposes will we use your personal data?
The personal data that we collect from you will be used for the following purposes that are necessary for the service you request:
• Verify and confirm your identity.
• For the creation, study, analysis, update and conservation of the file.
• Provide services and products, as well as related objects of our activity.
Additionally, we will use your personal information for the following secondary purposes thatAre not necessaryfor the requested service, but which allow and facilitate us to provide you with better care:
• For shared purposes with suppliers of goods and services that are considered to be of interest and benefit to you.
• Commercial prospecting. Market the products and services offered by ZEDMEX
• To understand and attend to your needs related to the various activities that ZEDMEX carries out, as well as to provide you with the services that ZEDMEX engages in through any type of negotiation, contract, agreement or legal act.
• Update the records and programs of ZEDMEX systems
• Comply with the requirements made by the authorities, when necessary to safeguard the public interest, the administration or administration of justice.
• To comply with the legal provisions that are applicable to you and are related to the services and activities that ZEDMEX provides and performs, including the issuance of tax receipts.
• Make inquiries, investigations and reviews in relation to your complaints or claims.
• Contact you for any matter related to the products and services of the Company or to this Privacy Notice.
• To collect and pay any amount owed to ZEDMEX or the latter owes it for any reason.
• To comply with its obligations and exercise its rights in terms of the agreements, contracts and agreements that it has entered into with you.
• To create a database of customers, suppliers, candidates for a job vacancy and employees of ZEDMEX.
• To verify the veracity of the information you provide us • For any analogous or compatible purpose with the previous ones.
In case you do not want your personal data to be processed for these secondary purposes, from this moment you can communicate the above through the following mechanism:
Sending an email to info@zedmex.com.mx
The refusal to use your personal data for these purposes may not be a reason for us to deny the services and products that you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, Zedmex may request the following personal data that may vary depending on the case in order for Zedmex to provide you with its services and / or to negotiate, clarify, define or define any relationship. legal between Zedmex and you (including without limitation, employment, service, commercial or business relationship):
• Identification and contact data: name, marital status, Federal Taxpayers Registry (RFC), Unique Population Registry Code (CURP), place of birth, date of birth, nationality, address, home phone, cell phone, mail electronic, autograph signature, age and photograph.
• Data on physical characteristics and biometric data: particular signs, height, weight, scars, blood type and fingerprint.
• Labor data: labor references, information generated during the recruitment, selection and hiring processes, and job training.
• Academic data: educational trajectory, degrees, professional license, certificates and recognitions.
• Asset and / or financial data: personal property, real estate, tax information, credit history, income, expenses, bank accounts and AFORES.
• Others: hobbies, hobbies, sports you play and games of your interest.
In addition to the personal data mentioned above, for the purposes reported in this privacy notice we will use the following personal data considered sensitive, which require special protection: religion you profess, membership of a union and a criminal record letter.
It is understood included in this Privacy Notice all identification and contact data, data on physical characteristics and biometric data, work data, academic data, patrimonial data and others included in any job application format that you provide when applying to a of job vacancies or proportions to carry out the celebration of any other act with Zedmex.
With whom do we share your personal information and for what purposes?
We inform you that your personal data is shared within the country with the following people, companies, organizations or authorities other than us, for the following purposes:
Recipient of personal data: Banking institutions
Purpose: Transfer of funds
Consent required: No
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
Email: info@zedmex.com.mx
To know the procedure and requirements for the exercise of ARCO rights, we put at your disposal the following means:
Email: info@zedmex.com.mx
The contact details of the person or department of personal data, which is in charge of processing the ARCO rights requests, are the following:
Address: Galeana ote street. # 415, El lechugal neighborhood, Santa Catarina municipality, CP 66376, in the state of Nuevo León, Mexico country.
Email: info@zedmex.com.mx
You can revoke your consent to the use of your personal data
You can revoke the consent that, in your case, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent, you must submit your request through the following means:
Email: info@zedmex.com.mx
To know the procedure and requirements for the revocation of consent, we put at your disposal the following means:
Email: info@zedmex.com.mx
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
Email: info@zedmex.com.mx
How can you find out about the changes in this privacy notice?
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.
Last update:08/05/2020
We promise to keep you informed about the changes that this privacy notice may undergo, through: Publication on the page www.zedmex.com.mx, email to the owner and telephone call to the owner.
To learn more about the Federal Law on Protection of Personal Data Held by Private Parties, please visit the page of the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI) http://www.ifai.org .mx.